AI chatbots for your business

We implement and customize AI chatbots based on OpenAI artificial intelligence to support your corporate processes.

  • AI chatbots for e-commerce
  • AI chatbots for service companies
  • AI complaint chatbots
  • AI chatbots for HR

I want a chatbot!

    How will an AI chatbot help your business?

    Chatbot AI can help your company in many ways, improving operational efficiency, increasing customer satisfaction and optimizing costs. Chatbot AI powered by your organization’s knowledge (a database of products, procedures, complaint and order handling processes) will help your organization perform repetitive processes faster, shifting your team’s creativity to more efficient operations.

    What AI chatbots do we offer?

    See in which industries we deploy OpenAI-based AI chatbots.

    Chatbot AI for e-commerce

    AI chatbot for e-commerce will support the handling of inquiries about your products. By feeding the chatbot’s knowledge base with your online store’s products, your store users will get instant access to product information (availability, prices, attributes, product comparisons). You can connect AI chatbot for e-commerce with any communication channel (WhatsApp, Signal, Telegram, Messenger, HTML chat on the web).

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    Chatbot AI for HR

    Chatbot AI for the HR and recruiting industry will help your company conduct interviews with potential candidates faster, capturing the necessary data required for the recruitment process. Regardless of what position you are recruiting for.

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    Chatbot AI for service companies

    Chatbot AI can support service and consulting companies in many processes, such as verifying a potential customer and collecting leads, providing information about the company’s services, and accepting complaints. Feed your organization’s chatbot AI knowledge base to support more processes across different communication platforms.

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    How do we implement AI chatbots with our clients?

    Implementing an AI chatbot in a company in processes such as complaints, handling orders or customer inquiries, generating leads, requires knowledge and experience. See how the process of implementing an AI chatbot in your company will go.

    • Presentation of the capabilities of AI chatbots

      We'll show you what processes AI can support in your company so you can learn about the possibilities.

    • Needs analysis in your company

      Together we verify in which areas the use of AI chatbot can help your company and what benefits it will bring.

    • Building processes and knowledge base for AI

      We map the processes to be handled by the AI. We help prepare the knowledge base that is the basis for the operation of the AI chatbot.

    • AI chatbot test implementation

      We define the communication channels in which AI is to operate, integrate and run the test environment. We verify the planned scenarios.

    • Production implementation of AI chatbot

      We make corrections in the test environment, run the production environment.

    • AI chatbot optimization

      The implemented AI chatbot requires continuous optimization and expansion of the knowledge base. We assist in this process throughout the contract period.

    AI chatbot communication channels

    Chatbot AI can be hooked up to the communication channels used in your company. See what popular social media platforms and messengers we integrate.

    WhatsApp Business

    WhatsApp Business is one of the most popular communication platforms in businesses. We will integrate your AI chatbot to realize the potential of this channel.

    AI in SMS and RCS

    SMS and RCS communication can also be supported by AI, so that repetitive processes can be coordinated by AI.

    Chatbot AI HTML

    We will also run our AI chatbot on any HTML-based website, no matter what CMS you have.

    Facebook Messenger

    Facebook Messenger is the primary messenger of millions of users, especially in the B2C segment. We will connect an AI chatbot under Messenger to make your company automate processes such as service and product inquiries, complaints or company information.

    WordPress CMS

    WordPress is the Internet’s most popular CMS for managing websites and blogs. Run an AI chatbot on your site on WordPress to handle the most common inquiries from potential customers.

    Telegram

    The Telegram platform is used by more than 900 million users worldwide. Use Telegram to automate processes using AI chatbots.

    Email

    Email in companies is an essential business communication tool. You can connect an AI chatbot to this communication channel to respond faster to the most common inquiries from your potential customers in many areas and processes carried out in the company.

    Online stores

    No matter what e-commerce system you use, you can run our AI chatbot. We support PrestaShop, Magento, WooCommerce, Shopify and many more!

    Technologies and solutions to support AI chatbots

    See what technologies and solutions support the AI chatbots we deploy with our clients.

    Top 6 features of our AI chatbot

    Switching the conversation from AI to human

    If an AI chatbot caller requests to speak with a consultant, is rude or his problem cannot be solved, he will be switched to a human, the AI will turn off the conversation and send a notification to the human.

    AI creates claims

    The AI chatbot will obtain information from the user regarding the product and service problem, buyer information and create a complaint for further processing by your company.

    AI creates orders

    When a chat caller wants to order a product or service, our AI chatbot advises, collects the necessary information and creates an order in the system.

    AI verification of a candidate in the recruitment process

    Chatbot AI verifies job candidates by collecting the necessary information to verify a candidate faster, remotely and at any time.

    Making appointments through AI

    The AI chatbot hooked up to the calendar collects the necessary data from the caller and creates a calendar appointment (task or event).

    AI collects sales leads

    A properly parameterized AI chatbot verifies data and collects information to acquire a potential customer (lead).

    Implementing an AI chatbot in a company - the most common questions

    What is chatbot AI?

    Chatbot AI is software that will allow simulating conversations with users, using artificial intelligence. It can answer user questions, provide information and perform various functions to support company processes (e.g., handling complaints, informing about products and services, collecting leads).

    What are the benefits of implementing an AI chatbot in a company?

    The benefits of implementing an AI chatbot in a company include improved customer service, automation of routine tasks, 24/7 availability, reduced operating costs and increased labor efficiency.

    Can the AI chatbot be tailored to my company's specific needs?

    Yes, AI chatbots can be customized to meet specific industry and company requirements, including handling specific tasks and integrating with existing systems. The AI chatbot can be fed with your company’s knowledge to more accurately answer questions. As part of the implementation, we will help CI prepare AI instructions and a knowledge base.

    How difficult is it to implement an AI chatbot?

    Implementing an AI chatbot can be variably complex, depending on the requirements and goals you want to achieve. Typically, it includes goal definition, configuration, integration with systems and testing. Implementing AI in your company will be done with us!

    Can the AI chatbot support multiple languages?

    AI chatbots support a variety of languages, making it possible to communicate with customers around the world. If you want to limit communication to specific languages only – you can do so.

    Can the AI chatbot support multiple languages?

    AI chatbots support a variety of languages, making it possible to communicate with customers around the world. If you want to limit communication to specific languages only – you can do so.

    Are you using OpenAI in AI chatbots?

    Yes, our AI chatbots are primarily based on OpenAI technology. The use of OpenAI technology in AI chatbots allows us to create smarter, more responsive, and more efficient systems that can significantly improve the user experience and operational efficiency of your business.

    How to prepare a knowledge base for AI?

    First, define what purposes the knowledge base will be used for. Determine what information is to be stored and how it will be used by AI. The scope of the knowledge base should be clearly defined to focus on relevant data.

    Gather all available data that can be useful for AI. This can include documents, call records, articles, FAQs, guides, manuals, as well as data from CRM and ERP systems. Make sure the data is up-to-date and accurate. We will help CI prepare and process this data accordingly.

    Organize your data into a logical structure that makes it easier to process. You can use categories, tags, hierarchies and relationships between different pieces of information. A structured knowledge base makes it easier for AI to find answers quickly and efficiently.

    Analyze the collected data to remove any errors, duplicates and outdated information. Make sure the data is consistent and reliable. You can use automatic data cleaning tools, as well as manual verification by experts.

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